Privacy Policy

Effective Date: January 10, 2026

Studio Twelve Pilates ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.studiotwelvepilates.com, and engage with our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Sign up for classes or memberships

  • Fill out contact forms

  • Subscribe to emails or updates

  • Opt in to receive SMS/text messages

  • Make a purchase

This information may include your name, email address, phone number, billing information, and any other details you choose to provide.

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Process bookings, purchases, and memberships

  • Communicate with you regarding your account, classes, or updates

  • Send marketing emails and promotional content (you may opt out at any time)

  • Send SMS/text messages related to bookings, reminders, promotions, and studio updates (if you have opted in)

  • Improve our website, services, and customer experience

  • Ensure the security and integrity of our systems

SMS / Text Messaging Policy

By providing your phone number and opting in, you consent to receive SMS (text) messages from Studio Twelve Pilates. These may include:

  • Class booking confirmations and reminders

  • Account notifications

  • Promotional offers and studio updates

Message frequency may vary. Message and data rates may apply.

You can opt out of receiving SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us directly.

We do not share, sell, or disclose your mobile information or SMS consent with third parties or affiliates for marketing or promotional purposes.

Sharing Your Information

We do not sell your personal information or share it for cross-context behavioral advertising.

We may share your information with trusted third parties who assist in operating our business, including:

  • Payment processors

  • Scheduling and booking platforms

  • Email and SMS service providers

These parties are only given access to the information necessary to perform their services and are required to keep your information secure.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can modify your browser settings to decline cookies if you prefer.

For California residents, you may also have the ability to manage cookie preferences through your browser settings. We do not currently respond to "Do Not Track" signals.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

Your Rights and Choices (California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, disclose, and share

  • The right to request access to the personal information we have collected about you

  • The right to request deletion of your personal information, subject to certain exceptions

  • The right to correct inaccurate personal information

  • The right to opt out of the sale or sharing of personal information (note: we do not sell personal information)

  • The right to limit the use of sensitive personal information, where applicable

We will not discriminate against you for exercising any of these rights.

To make a request, please contact us using the information below. We may need to verify your identity before processing your request.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Studio Twelve Pilates
Email: studiotwelvepilates@gmail.com
Website: www.studiotwelvepilates.com